Metro Toyota is a Kalamazoo Toyota dealer and a new car and used car Kalamazoo MI Toyota dealership.

Customer Testimonials

See our video of customer testimonials:

Dear Mitch (Snavely)-

Thank you so much for the exceptional service on my mom's Toyota Avalon (white 1999 4-door). I appreciate how quickly you took care of the car and the time you took to explain about the condition of the battery. And to top it off, you came up with a discount coupon for me. Way beyond good customer service. I'll always refer the people I know and meet to Metro Toyota.

Thanks again.
Jeff B.

Mike (Walters),

...I wanted to take the time to thank both Mary (Peterson) for her follow-through, personal integrity, commitment to service and attention to detail as well as you and the entire Metro Toyota service department for running a repair shop that is an asset to your business and major support to the quality reputation of the Toyota brand. When I am ready to buy another car, or provide a recommendation to a friend, I can only think of one place to consider--Metro Toyota.

Very Best Regards,
Brian H.

I just wanted to say "thank you" for the service we received from you and the dealership. It was a rare occurrence for us to see the gentleman that was working for us to get our new car. Metro Toyota is a class act dealership, that is an example to other dealerships in the Kalamazoo area. My wife and I were very pleased to meet you and shake your hand before you even started working on our deal. When we would go to other dealerships, the "finance guy" was some magical person behing a door that determined whether or not you got a loan. You had a face and made yourself readily available, it was refreshing to be able to work with you, instead of through an intermediary. I am thoroughly impressed with Metro Toyota and we will remain loyal customers for years to come.

Everyone I talk to, I can't say enough good things about your guys. I just wanted to let you know that you made a positive impact and we appreciate all you did for us.

Thanks again Brendon,
Joe & Ailsa G.

Dear Metro Toyota Service Department,

I just wanted to take a moment to thank your mechanic, Ed Wiese, for the outstanding job he did diagnosing and repairing the transmission and engine problems in my daughter's 1998 Camry LE. Her car had been quite unreliable for the past year, but now runs like new. It is a huge relied to know she now has a safe car to drive back and forth to school and to work.
I also appreciate the kindness and attention to detail shown to me by the Service Advisors-- in particular Jason Blades, who handled my most recent appointment.
I am grateful to have such and honest and proficient local Toyota Dealership at which I can buy and service my cars.
Sincerely,
Dan J.

Hello-

I wanted to let you know that we recently purchased a Rav 4 with the help of Dean Kepol. Our buying experience was very comfortable and smooth thanks to the efforts of Dean. My husband and I work "full time plus" hours at our mutual jobs and we genuinely appreciated Dean's efficiency in making sure the details were handled without any inconvenience to us. We found Dean to be easy to interact with and very knowledgeable and enthusiastic about the Toyota line of vehicles. Dean took time to address our concerns and questions and seemed sincerely interested in giving us the help we needed. I wouldn't hesitate to recommend Dean to any of our friends or coworkers for any of their future car purchases. Please give Dean a pat on the back from us!

Mike, Jo, and Eric G.

I just wanted to convey again-how great Jordan Simpson was! If he can be recognized for his professional, outstanding service, he is worthy of it! The person who handled the financing paperwork, was also commendable.

I am 59 yrs old, and have dealt with many salespersons & dealerships, over the years. Everyone else has been a "bad experience."

It was "refreshing" to make a vehicle purchase, and not feel that you were: "dragged through the gates of hell."

Leigh F.

Purchaser of a 2010 Yaris.

Dan and Jon,

I appreciate your willingness to work with us and all of your efforts in obtaining financing. Your hard work has not gone unnoticed. I will definitely be sending any recommendations your way.

Regards,

Andrew G