I can’t say enough good things about my experience working with Chris Bautista! I recently traded in both of my vehicles, and the entire experience exceeded my expectations from start to finish. From the trade-in values to the sticker prices, everything was incredibly fair and competitive. It’s rare to walk away from a dealership feeling like you got a fantastic deal on every side of the transaction, but that’s exactly how I felt. What really set this experience apart, though, was the customer service. Chris and Evan were professional, knowledgeable, transparent, and genuinely great to work with. They made what could have been a stressful process feel easy and enjoyable. I’ve purchased plenty of vehicles over the years, and this experience stands out as one of the absolute best. I couldn’t be happier with how everything turned out. If you’re in the market for a vehicle, do yourself a favor and ask for Chris Bautista. They’ve earned my trust, my future business, and a well-deserved five-star review. Highly recommend!

Every time I come to this dealership with a tough problem (equity, car damage, etc.), they take care of the issue with no problems. Traded my car in and got the fairest offer compared to other dealers and I didn’t have to argue. Small hiccup right before paperwork and Evan and Chris stepped in and we got it handled so fast. Can’t stress enough how much better this dealership is compared to the others in the area!

I can’t recommend this dealership enough. Awesome team that you don’t have to haggle with. All of my trade in values were way above Carvana and KBB without saying a word. They worked a deal that made sense for me!

Don and the Toyota team made our experience of buying a new used electric vehicle a pleasure! Thank you for the deal! We are so happy and BTW, We got 245 mi on our last charge!!! thank you again!

Chris was very easy to work with, not pushy or an overly the top sales tactic kind of guy. He seems very genuine and willing to take the time to get you into something you want and enjoy.

Matt (Pinky) is the best salesperson I’ve ever worked with! He is honest, kind, and incredibly patient. I also know him personally, and I can tell you that these qualities genuinely reflect who he is as a person. He truly cares about people, and that shines through in the way he treats his customers. I highly recommend Matt to anyone looking for a great car-buying experience!

Chris was great he showed me and my wife several trucks. Chris answered all our questions

Julia was so awesome we ended up buying two!!! I will be back.

Buying a car can usually be overwhelming, but Metro Toyota made it surprisingly easy. They gave me a very fair offer on my trade-in and worked with me to get a payment plan that fit my budget perfectly. A big shoutout to the team for their professional and transparent service. Highly recommended!

"I had a fantastic experience buying my vehicle here, all thanks to Chris Bautista! From the moment I walked in, he made the entire process smooth, transparent, and completely stress-free

Great experience with Cory, Connor and the team at Metro Toyota! From finding the right vehicle to the purchase, very easy and supportive process.

I helped my Mom shop for a new SUV. We both were very very happy with Chris our salesperson. I only rated Metro 4/5 because I personally have a grudge against upselling. I don't remember the finance guy's name, and he was friendly and just doing his job, but I don't appreciate thinking I'm done making decisions and then having to decline ten more things at the end to get the deal done.

I had the pleasure of working with Christopher Bautista & exceeded all of my expectations! From start to finish, he made the process very simple and communication was always there. I never felt pressured in purchasing a vehicle and will certainly recommend him to anyone else looking for a Toyota vehicle in South West Michigan!

AT 68 YEARS OLD I HAVE PURCHASED AND LEASED SEVERAL VEHICLES. I CAN HONESTLY SAY THAT THIS WAS BY FAR THE BEST CAR BUYING EXPERIENCE I HAVE EVER HAD. EVERYONE AT METRO WAS GREAT. PARTICULARLY CHRIS HAVLOCK WITH WHOM I DEALT WITH. HE WAS PREPARED, PERSONABLE, AND KNOWLEDGEABLE. WOULD HIGHLY RECOMMEND CHRIS AND METRO.

It’s a really nice place, everyone their is very helpful and you can tell their passionate about what they do