Meet Our Staff
Our General Manager brings over two decades of industry expertise, steering Metro Toyota towards excellence. Their leadership ensures that our dealership remains a trusted and customer-focused destination in Kalamazoo.
On the sales front, our team is led by an individual with a friendly and approachable demeanor, ensuring you feel comfortable throughout the car-buying process. Their extensive knowledge of Toyota vehicles and dedication to understanding your needs guarantees a tailored experience.
Heading our state-of-the-art service center is a seasoned Service Manager, committed to maintaining the highest standards of care for your Toyota. With a background in automotive maintenance, they oversee a team of skilled technicians, ensuring your vehicle receives top-notch service.
Navigating the financial aspects of car buying can be complex, but our Finance Specialist is here to guide you. Armed with a deep understanding of financing options and a commitment to transparency, they work with you to find a payment plan that aligns with your budget.
At Metro Toyota, building lasting relationships with our customers is a priority. Our Customer Relations specialist welcomes feedback, addresses concerns, and strives to make your experience positive from start to finish.
Visit Metro Toyota in Kalamazoo, MI, and experience the collective dedication of our team. We look forward to serving you with professionalism, integrity, and a genuine commitment to your satisfaction.
- Management
- Finance
- New Sales
- Pre-Owned Sales
- Vehicle Acquisitions
- Customer Experience Team
- Service
- Parts
- Office
- HR Department
- Marketing
- IT Department
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Keith DeBoer
Fixed Operations Director
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Keith DeBoer
Fixed Operations Director
Keith DeBoer is the Fixed Operations Director for Metro Imports and has been a dedicated member of the organization since 2004. Originally from Mattawan, Michigan, Keith brings decades of industry experience, leadership, and a commitment to delivering exceptional service to customers and team members alike. Outside of work, he enjoys hunting, fishing, diving, habitat management, and traveling, with a deep appreciation for the outdoors and conservation. His dream vehicle is a fully equipped 2022 Toyota Tundra TRD Pro loaded with off-road accessories, ready for any adventure. A graduate of Western Michigan University with a bachelor’s degree in Management and a minor in Biology, Keith credits his biology background with enhancing his appreciation and understanding of the natural world he enjoys exploring. -
Cory Wohlford
New Car Sales Manager
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Cory Wohlford
New Car Sales Manager
Cory Wohlford, New Vehicle Sales Manager, has been a valued member of the Metro Toyota team since August 2018. With a passion for delivering exceptional customer experiences and supporting dealership success, Cory brings dedication, leadership, and a customer-first mindset to his role each day. Outside of work, he enjoys spending time on the golf course and cheering on his kids as they compete in sports. His dream car is the Audi R8, a perfect blend of performance and style. Cory’s commitment to both his family and the Metro Toyota team makes him an important part of the dealership’s continued success. -
Jordan Simpson
Pre-Owned Sales Manager
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Jordan Simpson
Pre-Owned Sales Manager
Jordan Simpson is the Pre-Owned Vehicle Sales Manager at Metro Toyota, where he leads the used vehicle department with a strong focus on customer satisfaction, inventory management, and delivering an exceptional car-buying experience. With decades of experience in automotive sales and management, Jordan brings extensive industry knowledge and a customer-first approach to every interaction. Having spent much of his career serving customers in the Kalamazoo area, he is committed to helping drivers find the right vehicle to fit their needs and budget. Jordan’s leadership, professionalism, and dedication to building lasting relationships have made him a valued member of the Metro Toyota team. -
Paul Tyler
Parts Manager
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Paul Tyler
Parts Manager
Paul Tyler has been a cornerstone of the Metro Toyota team since 1994 and currently serves as Parts Manager. With more than three decades of dedication to the dealership, Paul brings extensive knowledge, experience, and leadership to the parts department. He is committed to ensuring customers and technicians have access to the right parts and resources needed to keep vehicles performing at their best. His attention to detail and customer-focused approach have made him a trusted and respected member of the Metro Toyota family.Originally from Paw Paw, Michigan, Paul enjoys spending time outdoors and staying active in his free time. His hobbies include ATV riding, playing Clash of Clans, and helping his son and fiancée settle into their new home. While he admits he’s not entirely sure what his dream car would be, his passion for the automotive industry and dedication to helping customers remains constant.
One of Paul’s favorite ways to unwind is firing up the grill and cooking a great steak for family and friends. Known for his reliability, experience, and positive attitude, Paul continues to play an important role in the success of the parts department and the exceptional customer experience that customers have come to expect from Metro Toyota.
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Cheri Myers
Office Manager
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Cheri Myers
Office Manager
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Jeff DeNooyer
President
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Jeff DeNooyer
President
Jeff DeNooyer is the owner of Metro Imports, including Metro Toyota and DeNooyer Jaguar, and a leader within the DeNooyer Automotive Family, dedicated to delivering exceptional customer experiences and fostering a culture of integrity, innovation, and community involvement. With a passion for the automotive industry and a commitment to serving Southwest Michigan, Jeff has helped grow the organization while maintaining a family-focused approach to business. His leadership philosophy centers on investing in people, building lasting relationships, and creating an environment where both employees and customers can thrive. -
Will Krueger
General Manager
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Will Krueger
General Manager
Will Krueger is the General Manager of Metro Toyota, where he is dedicated to delivering an exceptional customer experience and fostering a culture of teamwork, accountability, and continuous improvement. With a passion for the automotive industry and a commitment to operational excellence, Will leads the dealership with a customer-first mindset while supporting the growth and success of both employees and the organization. His leadership helps ensure that every guest receives the outstanding service and care that Metro Toyota is known for.
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Zeb Olsen
Finance Manager
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Zeb Olsen
Finance Manager
Zeb Olsen is the Finance Manager at Metro Toyota, where he is dedicated to making every step of the vehicle purchasing process transparent, informative, and enjoyable for customers. With years of automotive industry experience in sales and finance, Zeb is passionate about delivering an exceptional customer experience and helping buyers make confident, well-informed decisions that fit their needs and goals.Known for his honesty, integrity, and reliability, Zeb takes pride in putting his customers’ best interests first. He believes that purchasing a vehicle should be a positive and empowering experience, and he works closely with each guest to ensure they understand their options and feel comfortable throughout the process. His customer-focused approach and commitment to building long-term relationships have made him a trusted resource for Metro Toyota customers.
Whether assisting with financing options, protection plans, or finalizing a purchase, Zeb’s goal is simple: to help customers drive away feeling informed, confident, and excited about their decision. His dedication to outstanding service continues to make him an invaluable member of the Metro Toyota team.
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Jon Griffith
Finance Manager
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Jon Griffith
Finance Manager
Jon Griffith is a Finance Manager at Metro Toyota and has been helping customers navigate the vehicle purchasing process since joining the dealership in 2006. Originally from Paw Paw, Michigan, Jon brings decades of automotive finance experience and a commitment to making every customer’s buying experience straightforward, transparent, and enjoyable.Known for his professionalism and customer-focused approach, Jon works closely with buyers to explore financing options and ensure they feel informed and confident throughout the process. His extensive background in automotive finance, lending, compliance, and customer service allows him to provide knowledgeable guidance tailored to each customer’s unique needs.
Outside of work, Jon enjoys traveling, riding motorcycles, fishing, and hunting. His dream vehicle is the iconic Stutz Bearcat, a classic automobile that reflects his appreciation for automotive history and craftsmanship. A proud Gulf War Veteran, Jon brings the values of dedication, integrity, and service to both his professional and personal life. With a passion for helping people and over two decades with the Metro Toyota family, Jon continues to be a trusted resource for customers and colleagues alike.
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Kurtis Swinehart
Finance Manager
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Kurtis Swinehart
Finance Manager
Kurtis Swinehart is a Finance Manager at Metro Toyota, where he has been helping customers navigate the vehicle purchasing process since March 2019. In his role, Kurtis works closely with customers to find financing solutions that fit their needs while ensuring the buying experience is transparent, efficient, and enjoyable.Known for his approachable personality and commitment to customer service, Kurtis takes pride in helping every guest feel informed and confident throughout the financing process. His goal is to make vehicle ownership simple and stress-free while building lasting relationships with customers based on trust and integrity.
Outside of work, Kurtis enjoys spending time hunting, fishing, and golfing, as well as supporting his children in their various baseball and softball activities. His dream car is the classic AMC Gremlin, a unique choice that reflects his appreciation for automotive individuality and nostalgia. A fun fact about Kurtis is that he’s a proud 4th-grade spelling bee champion, a title he still enjoys sharing today. With a passion for helping people and a dedication to exceptional customer care, Kurtis is a valued member of the Metro Toyota team.
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Julia Bussing
Sales Consultant
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Julia Bussing
Sales Consultant
Julia Bussing has been helping customers find the perfect vehicle at Metro Toyota since July 2021. As a Sales Consultant, Julia is known for her friendly, approachable personality and her commitment to creating a comfortable, enjoyable car-buying experience for every guest. She takes pride in listening to her customers’ needs and helping them find a vehicle that fits their lifestyle, budget, and goals.Around the dealership and throughout the community, Julia is affectionately known as the “#KzooMetroMom,” a reflection of her caring nature and dedication to helping others. Whether she’s assisting first-time buyers or longtime Metro Toyota customers, Julia strives to make every interaction positive, informative, and memorable.
Outside of work, Julia enjoys photography and creating lasting memories while exploring new places with her daughter. Her dream vehicle is a classic 1971 Volkswagen Thing, a unique and adventurous choice that reflects her fun-loving personality. A fun fact about Julia is that she once lived in Hawaii, giving her a special appreciation for adventure, new experiences, and connecting with people from all walks of life. Thanks to her genuine enthusiasm and customer-first approach, Julia has become a valued member of the Metro Toyota team.
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Bob Kearns
Sales Consultant
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Bob Kearns
Sales Consultant
Bob Kearns is a Sales Consultant at Metro Toyota who brings more than 25 years of sales experience and a customer-first approach to every interaction. A lifelong resident of Southwest Michigan and a graduate of Western Michigan University, Bob is passionate about helping customers find the right vehicle while making the buying process comfortable, informative, and enjoyable.
Bob believes in treating every customer with respect and dignity, and he takes pride in building relationships based on trust, honesty, and exceptional service. His extensive experience and commitment to understanding each customer’s unique needs have made him a valued member of the Metro Toyota team.
When he’s not at the dealership, Bob enjoys spending time with his two sons, golfing, fishing, and exploring the outdoors. His dedication to both family and customer service shines through in everything he does, helping create the welcoming and professional experience that Metro Toyota customers have come to expect.
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Dean Kepol
Sales Consultant
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Dean Kepol
Sales Consultant
Dean Kepol is a Sales Consultant at Metro Toyota who combines a strong educational background with decades of automotive sales experience to help customers make confident and informed vehicle-buying decisions. Dean holds a Bachelor’s degree in Business Administration and a Master of Arts in Training and Development from Western Michigan University, bringing both expertise and a passion for helping others to every customer interaction.Throughout his career, Dean has earned numerous New Vehicle Salesperson of the Year honors and has been recognized by Toyota’s Sales Society for Superior Sales Performance and Customer Satisfaction. His commitment to exceptional customer care, product knowledge, and professionalism has helped him build lasting relationships with customers throughout Southwest Michigan.
When he’s not assisting customers at Metro Toyota, Dean enjoys staying active in the tennis community as a part-time coach and proudly representing Western Michigan University through his involvement in tennis. He and his wife and child reside in Portage, where he enjoys spending time with family and staying connected to the local community. Dean’s dedication to excellence, both on and off the dealership floor, makes him a valued member of the Metro Toyota team.
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Connor Moss
Sales Consultant
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Connor Moss
Sales Consultant
Connor Moss is a Sales Consultant at Metro Toyota who is passionate about helping customers find the perfect vehicle while delivering an exceptional buying experience. Since joining the dealership in January 2020, Connor has built a reputation for his enthusiasm, product knowledge, and commitment to providing outstanding customer service. He takes pride in making the vehicle purchasing process straightforward, enjoyable, and tailored to each customer’s needs.Originally from Paw Paw, Michigan, Connor has a lifelong passion for cars and the automotive industry. His dream vehicle is the iconic 1993 Nissan R32 Skyline, a legendary sports car admired by enthusiasts around the world. Outside of the dealership, he enjoys following sports, staying connected to the automotive community, and sharing his love of cars with others.
A fun fact about Connor is that he was born in Southampton, England, giving him a unique international background and perspective. Known for his strong work ethic and customer-first mindset, Connor is dedicated to helping every guest feel confident and excited about their vehicle purchase. His passion for people and automobiles makes him a valued member of the Metro Toyota team.
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Jamie Baran
Sales Consultant
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Jamie Baran
Sales Consultant
Jamie Baran has been helping customers find the perfect vehicle at Metro Toyota since March 2023. As a Sales Consultant, Jamie is committed to providing a welcoming, informative, and stress-free car-buying experience for every guest who visits the dealership. Known for a friendly personality and customer-focused approach, Jamie enjoys building relationships and helping customers find a vehicle that fits their lifestyle and needs.Originally from Muskegon, Michigan, Jamie brings a passion for both people and automobiles to the Metro Toyota team. A true car enthusiast, Jamie’s dream vehicle is the iconic 2009 Honda S2000, a sports car celebrated for its performance, style, and driving experience.
When not at the dealership, Jamie enjoys thrifting, watching movies, and spending time on the golf course. A fun fact that surprises many customers is that Jamie co-owns a vintage clothing store in downtown Kalamazoo, combining a love for entrepreneurship, unique finds, and community involvement. Whether assisting first-time buyers or longtime Toyota owners, Jamie is dedicated to helping every customer enjoy a positive and memorable experience at Metro Toyota.
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Alex McNett
Sales Consultant
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Alex McNett
Sales Consultant
Alex McNett is a Sales Consultant at Metro Toyota who is passionate about helping customers find the perfect vehicle while delivering an exceptional buying experience. With a background in automotive sales, marketing, and customer service, Alex brings a unique blend of industry knowledge, enthusiasm, and professionalism to every customer interaction. He is committed to making the vehicle purchasing process easy, informative, and enjoyable from start to finish.A graduate of Western Michigan University’s Haworth College of Business, Alex has built a strong reputation for his customer-focused approach and dedication to helping people make confident automotive decisions. His passion for the automotive industry extends beyond the dealership, and he enjoys sharing his knowledge to help customers find a vehicle that perfectly suits their lifestyle and needs.
When he’s not at Metro Toyota, Alex enjoys playing hockey, snowboarding, and spending quality time with his sons. An avid outdoor enthusiast and lifelong learner, he brings the same energy and excitement to his personal life that he brings to assisting customers every day. Known for his friendly personality, strong work ethic, and commitment to customer satisfaction, Alex is proud to be a part of the Metro Toyota team.
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Michael Oravecz
Sales Consultant
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Michael Oravecz
Sales Consultant
Michael Oravecz joined the team in January 2026 and serves as a Sales Consultant at Metro Toyota. Originally from Detroit, Michigan, Michael is passionate about helping customers find the right vehicle while providing a friendly, transparent, and enjoyable purchasing experience. He believes that building strong relationships and understanding each customer’s needs are key to creating a first-class automotive experience.A true automotive enthusiast, Michael’s dream car is the Lexus IS500, a vehicle he admires for its performance, style, and driving excitement. Outside of work, he enjoys spending quality time with family and friends, traveling, and creating new experiences wherever life takes him. His positive attitude and dedication to customer satisfaction make him a valued member of the Metro Toyota team.
One fun fact about Michael is that he could happily eat the same meal every day and never get tired of it. Whether he’s helping a first-time buyer or a longtime Toyota owner, Michael is committed to making every customer feel confident, informed, and excited about their vehicle purchase.
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Matt Lessley
Sales Consultant
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Matt Lessley
Sales Consultant
Matt “Pinky” Lessley joined Metro Toyota in February 2026 as a Sales Consultant and is passionate about helping customers find the right vehicle while creating a fun, relaxed, and enjoyable buying experience. Known for his friendly personality and customer-focused approach, Pinky believes that purchasing a vehicle should be both exciting and stress-free. He takes pride in building genuine relationships and helping customers make confident decisions every step of the way.Originally from Glendale, California, Pinky brings a sense of adventure and enthusiasm to everything he does. His dream vehicle is actually an RV, reflecting his love of travel and exploring new places. When he’s away from the dealership, he enjoys hiking, planning his next adventure, and cheering on the Los Angeles Dodgers whenever he gets the chance.
One of Pinky’s favorite fun facts is that he has visited all 50 states, giving him plenty of stories and experiences to share. Whether you’re purchasing your first vehicle or your next one, Pinky is committed to providing exceptional service, honest guidance, and a positive experience from start to finish. His energy, passion for people, and love of adventure make him a valued member of the Metro Toyota team.
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Todd Niedzwiecki
Acquisitions Manager
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Todd Niedzwiecki
Acquisitions Manager
Todd Niedzwiecki is the Acquisition Manager at Metro Toyota, where he specializes in sourcing high-quality vehicles and helping maintain a diverse inventory to meet the needs of customers throughout Southwest Michigan. With decades of experience in the automotive industry, Todd brings extensive knowledge of vehicle valuation, market trends, and customer service to his role. His long-standing commitment to the automotive business and passion for helping customers find the right vehicle have made him a trusted resource for both colleagues and guests. Todd’s professionalism, industry expertise, and dedication to excellence play a key role in Metro Toyota’s continued success. -
Andy Elkantar
Sales Consultant
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Andy Elkantar
Sales Consultant
Andy Elkantar has been a valued member of the Metro Toyota sales team since March 2020. Originally from New York City, New York, Andy is passionate about helping customers find the right vehicle while creating a comfortable, informative, and enjoyable purchasing experience. His commitment to exceptional customer service, combined with his friendly personality and attention to detail, has made him a trusted resource for customers throughout Southwest Michigan.A lifelong competitor, Andy attended college on a full track scholarship, demonstrating the determination and work ethic he brings to every aspect of his career. His dream vehicle is the iconic Porsche 911, a reflection of his appreciation for performance, precision, and timeless design. Outside of work, Andy enjoys running, playing billiards, and spending quality time with his family.
In addition to his automotive expertise, Andy is a licensed Michigan Realtor and was named the 2011 Kalamazoo 8-Ball MVP, making him just as comfortable discussing real estate and billiards as he is helping customers find their next vehicle. Andy is also proud to be part of Metro Toyota’s Spanish-speaking team, helping ensure more customers feel welcome and supported throughout their dealership experience. His diverse background, dedication to service, and commitment to building lasting relationships make him an important part of the Metro Toyota family.
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Don Leitow
Sales Consultant
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Don Leitow
Sales Consultant
Don Leitow has been helping customers find the right vehicle at Metro Toyota since July 2010. With more than two decades of automotive sales and management experience, Don brings a wealth of industry knowledge and a customer-first approach to every interaction. Specializing in both new and pre-owned vehicles, he is dedicated to providing an informative, transparent, and enjoyable buying experience for every customer.Originally from Bridgman, Michigan, Don has built his career around a passion for automobiles and helping people make confident purchasing decisions. His dream vehicle is a 4×4 Sprinter Van, perfectly suited for the outdoor adventures he enjoys. When he’s not at the dealership, Don can often be found riding mountain bikes, coaching a youth mountain biking team, the Southwest Michigan ThunderCats, or camping during Michigan’s beautiful summer months.
One of Don’s most interesting experiences dates back to his motocross racing days. While in high school, he enrolled in school in Florida during the winters so he could compete in amateur motocross events year-round. His passion for motorsports even led him to Paris, where he worked in a support role for legendary motocross racer Mike LaRocco through Yamaha Motor Corporation. These experiences helped shape the dedication, discipline, and competitive drive that continue to serve him and his customers today.
Known for his professionalism, product knowledge, and commitment to customer satisfaction, Don takes pride in building lasting relationships and helping customers find a vehicle they’ll enjoy for years to come. His enthusiasm for the automotive industry and active lifestyle make him a valued member of the Metro Toyota team.
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Alex Grabemeyer
Sales Consultant
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Alex Grabemeyer
Sales Consultant
Alex Grabemeyer joined Metro Toyota in June 2024 as a Sales Consultant and is committed to helping customers find the right vehicle while creating an enjoyable, stress-free buying experience. Known for his friendly approach and passion for customer service, Alex enjoys getting to know each customer and helping them make confident decisions that fit their lifestyle and needs.
Originally from Dowagiac, Michigan, Alex has a deep appreciation for the outdoors and an enthusiasm for everything automotive. His dream vehicle is a Toyota Tundra 1794 Capstone in white with a tan leather interior, combining luxury, capability, and classic style. When he’s not at the dealership, you’ll likely find him on the golf course, out fishing, or, as he likes to say, playing even more golf.
One fun fact about Alex is that he was born in Quito, Ecuador, giving him a unique background and perspective. His positive attitude, dedication to building relationships, and commitment to exceptional customer care make him a valuable member of the Metro Toyota team. Whether you’re shopping for your first vehicle or your next one, Alex is ready to help make the experience memorable and rewarding.
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Chris Havlock
Sales Consultant
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Chris Havlock
Sales Consultant
Chris Havlock joined Metro Toyota in January 2026 as a Sales Consultant and is dedicated to delivering an exceptional customer experience from the moment guests walk through the door. With a friendly personality and a passion for helping people, Chris takes pride in making the vehicle-buying process enjoyable, informative, and stress-free. He works hard to ensure every customer feels comfortable, confident, and excited about their purchase.
Originally from Battle Creek, Michigan, Chris brings enthusiasm, creativity, and a unique perspective to the Metro Toyota team. While his dream vehicle may be a private jet, his real passion is helping customers find the perfect vehicle to fit their own lifestyles and adventures.
Outside of the dealership, Chris enjoys musical theatre, cooking, and films. A self-proclaimed culinary perfectionist, one of his favorite fun facts is that he has spent the entirety of his adult life mastering the art of cooking a steak so good it would make even Gordon Ramsay weep. His sense of humor, dedication to excellence, and commitment to customer satisfaction make him a valued member of the Metro Toyota team.
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Chris Bautista
Sales Consultant
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Chris Bautista
Sales Consultant
Chris Bautista has been a valued member of the Metro Toyota team since December 2019. As a Sales Consultant, Chris is dedicated to helping customers find the perfect vehicle while creating a friendly, informative, and stress-free purchasing experience. Known for his approachable personality and commitment to customer satisfaction, he takes pride in building lasting relationships and ensuring every customer feels confident in their decision.Throughout his time with Metro Toyota, Chris has earned a reputation for being knowledgeable, responsive, and easy to work with. Customer reviews consistently highlight his professionalism, attention to detail, and genuine desire to help customers find the right vehicle for their needs. He enjoys guiding customers through every step of the process and making their experience both enjoyable and rewarding.
A passionate automotive enthusiast, Chris’s dream vehicles are the Lexus RCF and Lexus LC500, both known for their exceptional performance and design. Outside of work, he enjoys boxing, building Gundam model kits, and participating in autocross events. One fun fact about Chris is that he has an impressive collection of Gundam model kits, reflecting his attention to detail and appreciation for craftsmanship. With his combination of enthusiasm, expertise, and dedication to customer care, Chris is proud to be part of the Metro Toyota family.
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Matt Lessley
Sales Consultant
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Matt Lessley
Sales Consultant
Matt “Pinky” Lessley joined Metro Toyota in February 2026 as a Sales Consultant and is passionate about helping customers find the right vehicle while creating a fun, relaxed, and enjoyable buying experience. Known for his friendly personality and customer-focused approach, Pinky believes that purchasing a vehicle should be both exciting and stress-free. He takes pride in building genuine relationships and helping customers make confident decisions every step of the way.Originally from Glendale, California, Pinky brings a sense of adventure and enthusiasm to everything he does. His dream vehicle is actually an RV, reflecting his love of travel and exploring new places. When he’s away from the dealership, he enjoys hiking, planning his next adventure, and cheering on the Los Angeles Dodgers whenever he gets the chance.
One of Pinky’s favorite fun facts is that he has visited all 50 states, giving him plenty of stories and experiences to share. Whether you’re purchasing your first vehicle or your next one, Pinky is committed to providing exceptional service, honest guidance, and a positive experience from start to finish. His energy, passion for people, and love of adventure make him a valued member of the Metro Toyota team.
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Todd Niedzwiecki
Acquisitions Manager
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Todd Niedzwiecki
Acquisitions Manager
Todd Niedzwiecki is the Acquisition Manager at Metro Toyota, where he specializes in sourcing high-quality vehicles and helping maintain a diverse inventory to meet the needs of customers throughout Southwest Michigan. With decades of experience in the automotive industry, Todd brings extensive knowledge of vehicle valuation, market trends, and customer service to his role. His long-standing commitment to the automotive business and passion for helping customers find the right vehicle have made him a trusted resource for both colleagues and guests. Todd’s professionalism, industry expertise, and dedication to excellence play a key role in Metro Toyota’s continued success.
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Cristina Bryant
BDC Manager
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Cristina Bryant
BDC Manager
Cristina Bryant has been a dedicated member of the DeNooyer Automotive Family since November 2019 and serves as the BDC Manager for Metro Toyota. In her role, Cristina leads the Business Development Center team with a focus on delivering exceptional customer service, building strong customer relationships, and ensuring every guest receives a positive and professional experience from their very first interaction.
Originally from Mid-Michigan, Cristina is known for her positive attitude, problem-solving mindset, and commitment to helping both customers and team members succeed. She takes pride in creating a welcoming environment while supporting customers throughout their automotive journey.
When she’s not at work, Cristina enjoys learning fun and interesting facts, a hobby that reflects her naturally curious personality and love of lifelong learning. Her dream vehicle is simple and practical: one that fixes itself!
One fun fact about Cristina is that she can recite her ABCs backwards, a unique talent that never fails to impress friends, family, and coworkers. Her enthusiasm, leadership, and dedication to customer satisfaction make her an invaluable part of the Metro Toyota team.
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Mary Peterson
BDC Team Member
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Mary Peterson
BDC Team Member
Mary Peterson has been a valued member of the Metro Toyota team since May 1999 and currently serves as a BDC Team Member. With more than two decades of experience, Mary is dedicated to creating a positive first impression for customers and helping ensure every interaction with Metro Toyota is friendly, efficient, and enjoyable. Her commitment to customer service and relationship building has made her a trusted and familiar face for countless customers over the years.Originally from Carmel, Indiana, Mary brings energy, enthusiasm, and a genuine passion for helping people to her role every day. Her dream vehicle is the iconic Toyota Supra, a car admired for its performance, style, and legendary reputation among automotive enthusiasts.
Outside of work, Mary enjoys hiking, walking along the beach, collecting seashells, and capturing life’s special moments through photography. She loves exploring the outdoors and preserving memories through the photographs she takes on her adventures.
One fun fact about Mary is that she still holds her high school’s 100-yard dash record, a testament to the determination and competitive spirit she continues to bring to everything she does. Her positive attitude, dedication to customer care, and longstanding commitment to Metro Toyota make her an invaluable member of the team.
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Arthur Gomez
BDC Team Member
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Arthur Gomez
BDC Team Member
Arthur Gomez joined Metro Toyota in May 2024 as a member of the Business Development Center (BDC) team. In his role, Arthur is focused on creating exceptional customer experiences by helping customers connect with the services and information they need while ensuring every interaction is professional, friendly, and efficient. His dedication to customer care and attention to detail make him a valued part of the Metro Toyota team.Originally from Cassopolis, Michigan, Arthur has a lifelong passion for automobiles and motorsports. His dream vehicle is the iconic Nissan Skyline GT-R (R33), a legendary performance car admired by enthusiasts around the world. Outside of work, Arthur enjoys racing RC cars with his son and spending time fishing, combining his love of competition, family, and the outdoors.
One fun fact about Arthur is that he considers himself both highly observant and naturally quiet, a unique combination that helps him pay close attention to customers’ needs and provide thoughtful, personalized service. His commitment to helping others, strong work ethic, and customer-first mindset make him an important member of the Metro Toyota family.
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Kyle Merrifield
BDC Team Member
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Kyle Merrifield
BDC Team Member
Kyle Merrifield is a valued member of the Business Development Center team at Metro Toyota, where he is committed to delivering exceptional customer service and helping create a positive experience for every customer interaction. Known for his thoughtful approach and attention to detail, Kyle enjoys connecting with people and ensuring customers receive the support and information they need throughout their automotive journey.Outside of work, Kyle has a creative side and enjoys painting, a hobby that allows him to express himself and unwind. He also values spending quality time with family and friends and is a devoted cat lover who enjoys the company of his feline companions. His combination of creativity, compassion, and dedication to helping others makes him a great fit for the Metro Toyota team.
Whether assisting customers behind the scenes or helping support the dealership’s commitment to outstanding service, Kyle brings a positive attitude and genuine care to everything he does. His passion for building relationships and creating memorable experiences helps make Metro Toyota a welcoming place for customers and coworkers alike.
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Ashlee Meisner
BDC Team Member
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Ashlee Meisner
BDC Team Member
Ashlee Meisner joined the DeNooyer Automotive Family in April 2026 and serves as a BDC Team Member for Metro Toyota Kalamazoo. In her role, Ashlee helps create exceptional customer experiences by assisting guests throughout their automotive journey and ensuring every interaction is friendly, helpful, and efficient. Her positive attitude and commitment to customer care make her a valued member of the Business Development Center team.Originally from Kalamazoo, Michigan, Ashlee enjoys learning new things and embracing opportunities for creativity both at work and at home. Her dream vehicle is the sleek and stylish Audi A5 Coupe, and she loves spending her free time baking, experimenting with new recipes, reading, continuing to learn new skills, and enjoying the outdoors whenever Michigan’s warmer weather arrives.
One fun fact about Ashlee is that she’s incredibly skilled at making something out of nothing, especially in the kitchen. Whether it’s creating a meal from a handful of ingredients or trying a new recipe, she enjoys the challenge of turning simple things into something special. Her creativity, enthusiasm, and dedication to helping others make her an important part of the Metro Toyota team.
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C Lessley
BDC Team Member
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C Lessley
BDC Team Member
C. Lessley joined the Metro Toyota Business Development Center team in May 2026 and is dedicated to creating a positive and helpful experience for every customer. As a BDC Team Member, C. works closely with customers to provide information, answer questions, and help connect them with the resources they need throughout their automotive journey.A lifelong resident of Kalamazoo, Michigan, C. brings creativity, enthusiasm, and a genuine passion for communication to the Metro Toyota team. When it comes to vehicles, the dream is simple: anything fast. That love of performance is matched by a passion for storytelling and entertainment.
Outside of work, C. enjoys performing improv comedy, writing flash fiction and poetry, and exploring new creative outlets. These interests help foster strong communication skills, quick thinking, and a positive outlook that customers appreciate during every interaction.
With a customer-first mindset and a creative spirit, C. is proud to be part of the Metro Toyota family and looks forward to helping customers enjoy an outstanding experience from their very first contact with the dealership.
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Lilly Van Ooy
Receptionist
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Lilly Van Ooy
Receptionist
Lilly Van Ooy is a Receptionist at Metro Toyota, where she has been creating positive first impressions and welcoming guests since joining the team in June 2026. Having lived in Indianapolis, Hastings, and Decatur, Lilly brings a unique perspective and friendly personality to every interaction. Outside of work, she enjoys bird watching and appreciating the beauty of nature. Her dream vehicle is the iconic Subaru Baja, known for its distinctive style and versatility. A fun fact about Lilly is that she’s the proud owner of a cat, who is always ready to keep her company after a busy day at the dealership.
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Kevin Worth
Valet
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Kevin Worth
Valet
Kevin Worth joined Metro Toyota in November 2024 as a Valet and plays an important role in ensuring customers receive a welcoming and positive experience from the moment they arrive. With a friendly attitude and strong attention to detail, Kevin helps keep the service process running smoothly while providing exceptional customer care.A lifelong resident of Kalamazoo, Michigan, Kevin has a passion for both automobiles and the outdoors. His dream vehicle is a Toyota RAV4 XLE, a versatile SUV that reflects his appreciation for reliability, comfort, and adventure. When he’s not at work, Kevin enjoys listening to music, learning about cars, and spending time outdoors whenever he can.
Kevin takes pride in being part of the Metro Toyota team and enjoys helping create a positive experience for every customer who visits the dealership. His enthusiasm, dependability, and commitment to great service make him a valued member of the Metro Toyota family.
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Keith DeBoer
Fixed Operations Director
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Keith DeBoer
Fixed Operations Director
Keith DeBoer is the Fixed Operations Director for Metro Imports and has been a dedicated member of the organization since 2004. Originally from Mattawan, Michigan, Keith brings decades of industry experience, leadership, and a commitment to delivering exceptional service to customers and team members alike. Outside of work, he enjoys hunting, fishing, diving, habitat management, and traveling, with a deep appreciation for the outdoors and conservation. His dream vehicle is a fully equipped 2022 Toyota Tundra TRD Pro loaded with off-road accessories, ready for any adventure. A graduate of Western Michigan University with a bachelor’s degree in Management and a minor in Biology, Keith credits his biology background with enhancing his appreciation and understanding of the natural world he enjoys exploring. -
Elliott Heiney
Assistant Service Manager
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Elliott Heiney
Assistant Service Manager
Elliott Heiney has been an important part of the Metro Toyota service team since October 2019 and currently serves as the Assistant Service Manager. Throughout his time with the dealership, Elliott has demonstrated a strong commitment to customer service and professional growth, advancing from Service Writer to a leadership role within the service department. He is passionate about helping customers maintain their vehicles while ensuring every service visit is a positive and seamless experience.Originally from St. Joseph, Michigan, Elliott brings a hardworking, customer-focused approach to everything he does. His dream vehicle is easy to identify because he’s already driving it: a Midnight Black Toyota Tundra. When he’s away from the dealership, Elliott enjoys spending time outdoors, especially anything related to hunting, and making memories with his daughters.
A true animal lover, Elliott is also the proud owner of two adorable cats. Known for his professionalism, positive attitude, and dedication to helping both customers and team members succeed, Elliott plays a key role in delivering the exceptional service experience that customers have come to expect from Metro Toyota.
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Tyler Tufts
Assistant Service Manager
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Tyler Tufts
Assistant Service Manager
Tyler Tufts has been a valued member of the Metro Toyota team since May 2015 and currently serves as Assistant Service Manager. With more than a decade of experience helping customers maintain and care for their vehicles, Tyler is dedicated to delivering an exceptional service experience built on communication, trust, and attention to detail. He takes pride in helping customers keep their vehicles performing at their best while ensuring every visit to the service department is efficient and enjoyable.A passionate automotive enthusiast, Tyler’s dream vehicle is the legendary 1967 Shelby GT500, a classic muscle car admired for its performance and timeless design. Outside of work, he enjoys golfing, running, and spending quality time with family and close friends. He is also a devoted Ohio State football fan and can often be found cheering on the Buckeyes during football season.
Known throughout the service department for his positive attitude and upbeat personality, Tyler loves keeping the energy high and isn’t afraid to break into song when the moment strikes. His enthusiasm, commitment to customer satisfaction, and passion for helping others make him an important part of the Metro Toyota service team.
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Olivia Garcia
Assistant Service Manager
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Olivia Garcia
Assistant Service Manager
Olivia Garcia has been a valued member of the Metro Toyota team since August 2022 and currently serves as Assistant Service Manager. Passionate about providing exceptional customer care, Olivia helps ensure every service visit is smooth, efficient, and enjoyable. She takes pride in building strong relationships with customers and helping them keep their vehicles performing at their best.Originally from Battle Creek, Michigan, Olivia brings a positive attitude and customer-first approach to the service department every day. Her dream vehicle is a Toyota 4Runner, a perfect match for her adventurous spirit and love of exploring new places. Outside of work, she enjoys music, reading, traveling, and photography, always looking for opportunities to experience something new and capture memorable moments.
One of Olivia’s personal goals is to visit all 50 states within the next 10 years, combining her passion for travel with a desire to experience the unique culture and beauty found across the country. Her enthusiasm, dedication to customer satisfaction, and commitment to creating a welcoming service experience make her an important part of the Metro Toyota team.
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Xiaorui Johnson
Assistant Service Manager
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Xiaorui Johnson
Assistant Service Manager
XiaoRui Johnson has been a valued member of the Metro Toyota team since May 2023 and currently serves as Assistant Service Manager. Known for a customer-first approach and a commitment to exceptional service, XiaoRui works closely with customers to ensure their ownership experience is seamless, transparent, and enjoyable. He takes pride in helping customers understand their vehicle’s service needs while creating a welcoming and positive experience in the service department.A true automotive enthusiast, XiaoRui’s dream vehicle is the legendary Porsche 918 Spyder, admired for its innovation, performance, and engineering excellence. His passion for excellence extends beyond the automotive world into a variety of personal interests that keep him active and engaged. Outside of work, he enjoys boating, hiking, golfing, reading, and cooking, always looking for opportunities to learn something new or spend time outdoors.
Whether assisting customers with routine maintenance or helping them navigate more complex service needs, XiaoRui is dedicated to delivering an outstanding experience built on trust, communication, and professionalism. His positive attitude, attention to detail, and commitment to customer satisfaction make him an important part of the Metro Toyota service team.
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John Gannon
Assistant Service Manager
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John Gannon
Assistant Service Manager
John Gannon serves as Assistant Service Manager at Metro Toyota, bringing a unique combination of technical expertise and customer service experience to the role. John joined Metro Toyota in September 2024, but his journey with the DeNooyer Automotive Family began in 2017 as a technician. That hands-on experience provides him with valuable insight into vehicle maintenance and repair, allowing him to better assist customers and support the service team every day.Originally from Gobles, Michigan, John is passionate about helping customers understand and maintain their vehicles while ensuring every service visit is a positive experience. His dream car is the legendary McLaren F1, admired around the world for its innovation, performance, and rarity.
Outside of work, John enjoys spending time with his dog, playing drums, tabletop gaming, and sim racing. Whether he’s behind a drum set, competing in a virtual race, or spending time with friends and family, he brings the same enthusiasm and attention to detail that has helped him succeed throughout his automotive career.
One fun fact about John is that despite all his talents and experience, he has never figured out how to whistle. His technical background, dedication to customer care, and approachable personality make him an important part of the Metro Toyota service team.
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Megan Slager
Assistant Service Manager
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Megan Slager
Assistant Service Manager
Megan Slager is an Assistant Service Manager at Metro Toyota Kalamazoo, where she is dedicated to helping customers enjoy a smooth, convenient, and positive service experience. With a strong commitment to customer care and attention to detail, Megan works closely with guests to ensure their vehicles receive the quality service and support they deserve. She takes pride in building relationships with customers and helping make every visit to the service department as stress-free as possible.As a member of the Metro Toyota service team, Megan brings professionalism, reliability, and a customer-first mindset to her role each day. She enjoys helping customers understand their vehicle’s maintenance needs and works hard to ensure clear communication throughout the service process.
Known for her positive attitude and dedication to exceptional service, Megan is proud to be part of the team that helps keep Metro Toyota customers safely on the road. Her focus on creating a welcoming and supportive experience makes her a valued member of the Metro Toyota Kalamazoo family.
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Paul Tyler
Parts Manager
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Paul Tyler
Parts Manager
Paul Tyler has been a cornerstone of the Metro Toyota team since 1994 and currently serves as Parts Manager. With more than three decades of dedication to the dealership, Paul brings extensive knowledge, experience, and leadership to the parts department. He is committed to ensuring customers and technicians have access to the right parts and resources needed to keep vehicles performing at their best. His attention to detail and customer-focused approach have made him a trusted and respected member of the Metro Toyota family.Originally from Paw Paw, Michigan, Paul enjoys spending time outdoors and staying active in his free time. His hobbies include ATV riding, playing Clash of Clans, and helping his son and fiancée settle into their new home. While he admits he’s not entirely sure what his dream car would be, his passion for the automotive industry and dedication to helping customers remains constant.
One of Paul’s favorite ways to unwind is firing up the grill and cooking a great steak for family and friends. Known for his reliability, experience, and positive attitude, Paul continues to play an important role in the success of the parts department and the exceptional customer experience that customers have come to expect from Metro Toyota.
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Ian Ross
Parts Advisor
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Ian Ross
Parts Advisor
Ian Ross is a Parts Advisor at Metro Toyota, where he plays an important role in helping both customers and technicians find the right parts to keep vehicles running at their best. With a strong commitment to customer service and attention to detail, Ian helps ensure that every customer receives knowledgeable guidance and prompt support throughout their ownership experience.As a member of the Metro Toyota parts team, Ian works closely with service technicians and customers to identify the correct components and accessories needed for maintenance, repairs, and vehicle customization. His focus on accuracy, efficiency, and customer satisfaction helps contribute to the exceptional service experience that Metro Toyota is known for.
Known for his professionalism and willingness to help, Ian takes pride in being a trusted resource for customers seeking quality Toyota parts and accessories. His dedication to teamwork and customer care makes him a valued member of the Metro Toyota family.
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Kayla Osmun
Parts Advisor
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Kayla Osmun
Parts Advisor
Kayla Osmun is a Parts Advisor at Metro Toyota, where she helps customers and service technicians find the right parts and accessories to keep vehicles performing at their best. Known for her dedication to customer service and attention to detail, Kayla takes pride in providing accurate information, timely support, and a positive experience for everyone she assists.As a member of the Metro Toyota parts team, Kayla plays an important role in helping maintain the efficiency of the service department while supporting customers with their parts needs. Whether assisting with routine maintenance items, factory replacement parts, or genuine Toyota accessories, she is committed to ensuring customers receive knowledgeable guidance and quality service.
Kayla’s professionalism, positive attitude, and commitment to teamwork make her a valued part of the Metro Toyota family. She enjoys helping customers find the solutions they need and contributing to the exceptional ownership experience that Metro Toyota is known for.
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Devin Barker
Parts Advisor
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Devin Barker
Parts Advisor
Devin Barker is a Parts Advisor at Metro Toyota, where he helps customers and service technicians find the right parts and accessories to keep vehicles operating at their best. With a strong attention to detail and a commitment to customer service, Devin plays an important role in ensuring parts are identified accurately and delivered efficiently to support both vehicle maintenance and repairs.
As a member of the Metro Toyota parts team, Devin works closely with customers and technicians to provide knowledgeable guidance on genuine Toyota parts and accessories. His dedication to accuracy, teamwork, and customer satisfaction helps contribute to the exceptional ownership experience that Metro Toyota strives to deliver every day.
Known for his professionalism and willingness to help, Devin enjoys being part of a team that keeps customers safely on the road. His commitment to service and passion for helping others make him a valued member of the Metro Toyota family.
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LaQuechia Decker
Parts Inventory Specialist
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LaQuechia Decker
Parts Inventory Specialist
LaQuechia Decker is the Parts Inventory Specialist at Metro Toyota, where she has been helping keep parts operations organized and running efficiently since July 2024. A proud Three Rivers, Michigan native, LaQuechia brings attention to detail and a positive attitude to her role every day. Outside of work, she enjoys expressing her creativity through drawing, scrapbooking, and photography, and she also loves spending time at the bowling alley. Her dream vehicle is a Chevy Traverse, offering the perfect combination of style and versatility. A fun fact about LaQuechia is that if you hand her a word search, chances are she’ll have it completed in just 10 to 15 minutes!
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Connie Roden
Pre-Owned Vehicle Deal Accounting Specialist
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Connie Roden
Pre-Owned Vehicle Deal Accounting Specialist
Connie Roden is the Used Car Deals Specialist at Metro Toyota and has been a valued member of the team since 2017. Connie plays an important role in helping customers and the dealership navigate the pre-owned vehicle buying process with care and expertise. Outside of work, her greatest joy is spending time with her kids and making lasting memories with family. Her dream car is a classic 1957 Chevrolet Bel Air, a timeless icon that reflects her appreciation for automotive history and style. Connie’s dedication, experience, and family-first mindset make her a treasured part of the Metro Toyota team. -
Alyssa Shilling
New Vehicle Deal Accounting Specialist
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Alyssa Shilling
New Vehicle Deal Accounting Specialist
Alyssa Shilling is the New Vehicle Deal Accounting Specialist at Metro Toyota, where she has been an important part of the team since November 2023. Alyssa helps ensure every new vehicle transaction is processed accurately and efficiently, supporting a seamless experience for both customers and staff. Outside of work, she enjoys reading, taking nature walks, and spending quality time with her cat, Gizmo. Her dream car is the sleek and sporty Audi RS 5 Coupe, reflecting her appreciation for performance and style. A proud Western Michigan University alumna, Alyssa also shares a fun fact about herself: if she had to eat the same meal every day for the rest of her life, it would be spaghetti and garlic bread! -
April Wilson
Warranty and Accounts Receivables Administrator
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April Wilson
Warranty and Accounts Receivables Administrator
April Wilson is the Warranty and Accounts Receivable Administrator for the DeNooyer Automotive Family and has been a dedicated member of the team since May 2022. Originally from Portage, Michigan, April plays an important role in keeping dealership operations running smoothly through her attention to detail and commitment to accuracy. Outside of work, she enjoys boating, reading, exercising, and spending quality time with her family. Her dream vehicle is a Jeep Wrangler, perfect for adventure and exploring the outdoors. A fun fact about April is that she can touch her tongue to her nose, a talent that’s always a great conversation starter!
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Jessica Senk
HR Director
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Jessica Senk
HR Director
Jessica (Jess) Senk is the Human Resources Director for the DeNooyer Automotive Family, joining the team in June 2026. Originally from Jones, Michigan, Jess is passionate about helping people thrive and building a positive workplace culture across the organization. Outside of work, she enjoys mountain biking, spending time on the water, and traveling to new destinations in search of her next adventure. Her dream car is a Porsche 911, reflecting her appreciation for performance and style. A fun fact about Jess is that she is a certified scuba diver who loves exploring the underwater world whenever she gets the chance.
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Erin Sparks
Marketing & BDC Director
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Erin Sparks
Marketing & BDC Director
Erin Sparks is the Marketing & BDC Director for Metro Toyota, bringing a passion for customer experience, creativity, and team leadership to the DeNooyer Automotive Family since July 2019. Originally from Cuba City, Wisconsin, Erin oversees marketing strategy and business development efforts focused on connecting customers with exceptional automotive experiences. Outside of work, she enjoys reading, playing sports with her son, hosting gatherings for family and friends, and adventuring with her husband and son. Her dream car is especially meaningful: her dad’s 1967 Camaro RS, which he began restoring just a few months before she was born. A fun fact about Erin is that she was the youngest singer ever accepted into the Sinsinawa Mound Children’s Choir.
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Matthew Mitchell
IT Administrator
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Matthew Mitchell
IT Administrator
Matt Mitchell is the IT Administrator for the DeNooyer Automotive Family, bringing a passion for technology and problem-solving to the team since joining Metro Toyota in January 2022. A fan of all things outdoors and hands-on, Matt enjoys fishing, kayaking, woodworking, and gaming in his free time. His dream vehicle is the Chevy Silverado EV RST, combining innovation with capability. One of Matt’s favorite fun facts? He landed his very first job interview because of the shoes he was wearing when he applied!
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Dan Watson
IT Support Technician
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Dan Watson
IT Support Technician
Dan Watson is the IT Support Technician for the DeNooyer Automotive Family. Originally from Mattawan, Michigan, Dan started his journey with Metro Toyota in September 2021 and has been helping keep technology running smoothly ever since. When he’s not solving IT challenges, you’ll find him tinkering with new projects, hitting the golf course, or magnet fishing. His dream car is a classic C3 Corvette, and while he’s a self-proclaimed pro at roller skating, he admits he’s just as talented at falling.
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Dealership Info
Phone Numbers:- Main:(269) 375-1000
- Sales:(269) 375-1000
- Service:(269) 353-5222
- Parts:(269) 375-1025
- Mon - Tue, Thu - Fri9:00 AM - 6:00 PM
- Wed9:00 AM - 8:00 PM
- Sat9:00 AM - 2:00 PM
- SunClosed
- Mon - Tue, Thu - Fri7:00 AM - 5:30 PM
- Wed7:00 AM - 8:00 PM
- Sat7:30 AM - 2:00 PM
- SunClosed
- Mon - Fri7:00 AM - 5:30 PM
- Wed7:00 AM - 8:00 PM
- Sat7:30 AM - 2:00 PM
- SunClosed
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